There have been a lot of posts about Vinotemp and their poor reliability and customer service. I am not experiencing poor service but I am having a problem with my unit.
About 3.5 years ago I took my first plunge into a wine cooler and bought a N’finity 170 unit, I know that is not considered a premium product here but it was $1700 which is still a good chunk of cash. The unit recently stopped keeping the correct temp in the lower zone, talking with the company there are numerous reasons for this none of which are probably repairable as the unit has no parts availability. Now fortunately I purchased at Best Buy with an extended warranty so with a bit of effort over the next few weeks I can get it sorted.
It got me thinking though, my house fridge freezer is a really nice Samsung unit that I paid around $1200 for 10 years ago and is still running perfectly, I think most people expect a fridge freezer to last 10-15 years as a matter of course. So why are my N’finity and others similar to it so unreliable, its like they expected to go wrong after a few years. In terms of cost its basically a steel box with a glass door and a cooling unit, it doesn’t do refridgeration, ice making or any of the clever fridge freezer stuff yet its way more expensive, don’t tell me shelves cost $1000.
Even the high end units seem to need service or repair around the 7-10 year mark, why are wine coolers not built to same standard as other domestic applicances ? why are they so unreliable, you replace the main AC unit for your house every twenty years and they cost $3-6000 but cool the whole house !!! and why are wine coolers so bloody expensive ?
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