In this guide, we cover everything you need to know about store fixtures, from how to build the perfect solution and optimize it for your merchandise, to store concept development and managing the roll-out of new retail fixtures.
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Whats in this guide
1. The Basics of Store Fixtures
2. The Principles of Retail Store Design
3. Examples of Retail Store Fixtures
4. Store Fixture Design and Planning
5. New Store Concept Development
Compelling product displays drive traffic inside and convert browsers into buyers. Retail store fixtures play a crucial role in this, allowing you to present your merchandise in the most attractive way possible.
What are retail store fixtures?
Retail store fixtures are used to display products. They come in many shapes and sizes, so no matter what youre selling, theres bound to be a perfect fit.
Popular examples of retail store fixtures include:
for showcasing a range of products in a neat and organized way
for multiple-sized SKUs you want to cross-sell
for protecting valuable items while driving exclusivity and curiosity
for special promotions, seasonal campaigns or mid-floor POP stands
for upselling last-minute items at checkout
for showing customers how your merchandise is meant to look
for guiding customers through a personalized store journey
What is the purpose of store
fixtures in retail?
Effective retail display fixtures make your products irresistible to customers. They should highlight your merchandises best features, optimize your store layout and drive conversions.
There is a science to visual merchandising and store fittings are the backbone. They create a visually appealing and well-designed store layout that not only attracts customers inside but also invites them to move through the store and engage with displays.
Shopping behavior dictates retailers that have between three and six seconds to grab a consumers attention. With a few simple tricks, retail display fixtures help you master this attention economy.
The essential elements of retail display fixtures
There are four essential elements to retail display fixtures. They must be visually appealing, versatile, durable and strategically placed. This combination as good as guarantees success.
When store fixtures look good, they enhance the customers perception of the products quality. Consider the color, shape and even the feel of your displays.
Versatile retail display fixtures boost cross-selling and keep your store looking fresh. Consider modular wall systems or display towers with lockable wheels.
If you want your fixtures to last longer than a few seasons, opt for ones that have been built with a sturdy substrate, like steel or heavy wood.
Even beautiful displays wont convert if theyre placed badly. Use your shops traffic pattern to inform where your displays will be most effective.
Retail store design is more than just making a space look good its a selling tactic. In fact, visual merchandising strategies can increase sales from 80% to 478%.
There are three key things you can do to optimize your store design and increase sales:
by creating visually stunning window displays and a
decompression zone
at the entrance so that customers can acclimatize to your store.
so that you can place products strategically and drive conversions. This will also make your store feel more pleasant to walk through.
that show off your merchandise, encourage interaction and keep your store feeling airy, modern and on-brand.
Its equally important to make sure youre using the most effective store layout and combining this with a carefully crafted interior design. Our comprehensive guide to retail store design explains how to do this in detail.
For a quick overview, there are three basic types of store layouts:
commonly used in supermarkets because of its intuitive layout
which creates a singular, predictable path optimized for browsing
where the shopping experience is more relaxed and casual
Less common store layouts include the set path, as seen in Ikea. Theres also the boutique, where the space is segmented according to different assortment areas. Whichever layout you choose, it must reflect your products, brand identity and customer needs.
For example, if you run a large retail shop with lots of merchandise, a free-flow layout may make it hard for customers to find what theyre looking for. This can lead to a frustrating shopping experience. Instead, you would need a layout thats more predictable and intuitive.
You should also have a clear interior design strategy:
Use color effectively to enhance the shopping experience. For example, yellow is energetic, while blue makes customers feel calmer.
POS displays can increase sales by
445%
, so use them wisely. Identify high-traffic areas that drive sales, next to a checkout counter.
Product displays are your chance to tell a story and communicate value, so get creative and choose fixtures that reinforce your brand.
Gondola shelving displays are freestanding retail fixtures that are highly customizable and support a range of merchandising options. Their benefits include:
Affordability
Maximized floor space
Adaptability for different products
Gondola shelving displays can be modified with various fitting accessories to showcase a range of complementary products that can be sold together.
There are many different types of gondola displays, from large islands to small POS displays, and they can be easily branded with different signage.
In this tool display stand, you can see how the versatility of gondola shelving units accommodates a range of products. Benefits include:
Multifunctional shelves
Gridwall backing, which serves two purposes:
The unit can be customized with a range of display fixtures
The shelves can be easily adjusted to suit different-sized SKUs
Mild steel material for maximum durability
Replaceable graphics panels to strengthen branding
Island gondolas with lockable wheels
Gondolas can be designed as island units with lockable wheels so that they can be moved around easily. This is ideal for upselling a range of complementary merchandise.
For example, KSF Global created this gondola island for Xperts workwear line. Its varied display fixtures include shelves, rails and hooks, which allow Xpert to cross-sell garments and accessories.
End cap gondolas for promotions
Gondola end displays are also the perfect place for promotions. To draw customers attention to the unit, use eye-catching signage and keep your stock well organized.
End cap gondolas:
Afford you more merchandising opportunities
Maximize floor space and optimize your store layout
Make your store look attractive from angle
Retail display stands are usually freestanding points of sale that:
Highlight a particular product
Communicate your brand message
Act as a physical point of contact
Freestanding display stands are incredibly versatile retail fixtures. They can be placed anywhere and customized with signage to suit any campaign, like this shoe display unit.
FSDUs come in many forms:
Floating shelf display stands
Metal rack display stands
Countertop displays for upselling
Clothing retail displays
POP display stands draw attention to new products or promotions. In fact, theyre proven to increase sales by 20%. With customized graphics, they also elevate brand perception.
Maximize the effectiveness of your POP display by placing it strategically, like near the checkout or between aisles.
FSDUs
Freestanding display units (FSDUs) are the perfect POP displays for:
Highlighting hero products
Promoting new campaigns
Encouraging upsells
Drawing attention to special deals
This FSDU example by KSF Global for KitchenCraft features lockable wheels, adjustable shelves and clear signage for maximum movability, versatility and brand visibility.
Digital display stands
Interactive retail display stands invite customers to interact with your brand and products. They can be used in a number of ways, including:
Product demos that customers can participate in
Ways for customers to find more information about a product
Digital signage
to attract attention and enable adaptable promotions
Rack display stands
Freestanding display stands offer a range of customization options. This floor-standing display unit offers maximum flexibility so that it can be reused in multiple ways:
Metal racks support large quantities of merchandise
Racks can be easily substituted for other display fixtures
Slim design wont interfere with customer flow
Graphics panels can be switched out to suit new campaigns
When choosing display racks, consider your space and merchandising needs.
For example, if you have limited floor space, wall display racks allow you to showcase a lot of merchandise without making your store feel cluttered.
Meanwhile, freestanding display racks are ideal for cross-selling varied products. These retail fixtures can feature metal racks, hooks and even literature holders to accommodate a range of merchandise.
Shoe display racks allow you to present a range of shoes in a clear, organized and attractive way. In this example by KSF for Regatta:
Wire shelves can be adjusted to different heights
Lockable wheels make the rack easy to reposition
Switchable graphics panels make it easy to reuse
Theres a huge variety of clothing display racks, including garment gondolas, mannequins and wall features with rails.
Freestanding display fixtures are perfect for smaller items of clothing, like socks, belts or accessories, as shown in this example by KSF Global for Farberware. Easily moveable around your store, these racks allow you to boost upsells in high-traffic areas.
Large, heavy items can be difficult to display. They need a durable display fixture and ample room to avoid looking cramped.
This is what KSF Global built for Hozelock. The multifunctional backboard is strong and versatile, allowing the shelves to be repositioned, and the open shelving means products can be viewed in their entirety without being overcrowded.
Your retail counter is the centrepiece of your store, so it should be eye-catching and on-brand. Its also a great place to boost last-minute purchases and encourage interaction between staff and customers.
Shelving can be added to your retail counter to showcase new products, encourage upsells, or even highlight a rebrand, as shown in this example by KSF for Kenneth Cole.
Retail counters can also be customized with:
Drop compartments that boost upsells
Mirrors to make your space feel brighter
Countertop POP displays
A memorable statement piece
You want to attract customers to your checkout counter, so make a statement that is on-brand and memorable.
For Marylings retail counter, KSF Global included a mannequin in the design. This not only stands out, but its also another opportunity to showcase merchandise at point-of-sale.
Drop compartments are a great way to optimize your countertop displays. In this example by KSF Global for TK Maxx, the drop compartments:
Promote last-minute purchases
Feature shelving to display more products
Separate each checkout so every customer can see them
Dont take up any counter space
Your checkout desk is the perfect place for a countertop display. It increases upsells, promotes hero products, and draws attention to special promotions.
KSF Global designed this countertop watch display for Barbour, complete with adjustable components and a photo frame structure for maximum versatility.
Retail shelving allows you to showcase your merchandise in creative, versatile and space-saving ways. Types of retail shelving include:
Floating shelves, ideal for lighter or hero products
Open shelving, for driving attention to core products
Wall display systems
, showcasing a big range of products
Modular shelving, which can be easily reconfigured
Gondola shelving units, for displaying products clearly
Think of how you can elevate your chosen retail shelving to make it visually appealing and on-brand, such as by:
Adding lights or mirrors
Choosing a material that reflects your brand, like wood or glass
Choosing a color scheme consistent with the rest of your store
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When fitting out Marylings new store, KSF Global knew floating shelves had to make an appearance. These display fixtures are:
Chic and subtle, minimizing visual clutter
Ideal for displaying hero products by highlighting their details
Dynamic and visually interesting
Open shelving is ideal when you have a selection of core products that you want to display separately. They also make items feel more exclusive, driving customer interest.
As shown in this example by KSF Global for Mulberry, the spacious wall shelving allows every item to breathe so that customers can appreciate their details.
When working on the shop fit-out of multiple Superdry stores, KSF Global had to ensure brand consistency.
When choosing wall shelving systems, consider your brands story and the atmosphere you want to create. In the example for Superdry, the wall shelves were:
Constructed from dark wood to align with the brands natural, moody aesthetic
Spotlit to highlight products and support the coziness Superdry stores are known for
Built from floor to ceiling to maximize space and improve customer flow
Display cases are a popular retail fixture for high-value items that need protection from light and dust. They also elevate the customers perception of a products value.
The common use for display cases is jewellery displays. Freestanding pedestal cases are perfect for these because they elevate the product and give customers a 360° view.
Display cases come in many shapes and materials, from wooden cases to wall-mounted cabinets. It all depends on your brand image and product needs. Glass vitrines, for example, are ideally suited for luxury items, like purses or jewellery.
For Mulberrys showroom, KSF Global designed a tall display case with illuminated shelves to showcase their line of handbags.
Display cases with shelves do several things. They:
Elevate the perceived value of a product
Make merchandise feel more exclusive
Allow you to present complementary items together
Drive more focus to the details of a product
Display cases can also take the form of acrylic boxes used to hold large volumes of product, as shown in this golf ball display stand created by KSF Global. This display:
Drives urgency by showing customers how much of a product is left
Invites customers to interact with the display by helping themselves
Acrylic display boxes can also be used as floating displays or stacked units for hero products like handbags or shoes.
Adding drawers and cabinets to your optical display stands is a great way to increase storage space and organize stock.
As shown in this example by KSF Global, optical display cases make it easy to replace sold-out frames, ensuring your display is always fully stocked.
If your priority is affordability and versatility, gridwall displays are for you. These are real space-savers because of how slimline they are, and they can be used in a number of ways:
Add L-legs to turn gridwall panels into freestanding units
Customize with accessories to support a range of merchandise
Integrate with shelving bays to create different display options
The number of gridwall accessories is what makes these retail fixtures so versatile. From shelves and hooks to arms, legs and bins, you can reconfigure your gridwall display however you like to create a fresh look quickly and easily.
Optimize your shelving bays by adding gridwall backing, such as this retail wall display by KSF Global for Toolstation. Gridwall backing can be customized with a variety of display fixtures. For example:
Hooks showcase hanging items
Shelves support heavier or larger items
Accessories can be replaced and rearranged for new displays
Hanging signage can be switched to promote different campaigns
Display stands optimize your mid-floor space by upselling smaller items, so its important to keep these displays high-converting. One way to do this is to ensure theyre always well-stocked and organized, and gridwall accessories help with this.
In this example by KSF Global for Houdini, the gridwall backing makes it easy to move the hooks around, replace them with new accessories and easily create new displays.
Promotional display racks, like this one created by KSF Global for Games Workshop, can display merchandise more flexibly when paired with gridwall panels.
As you see here, the gridwall backing accommodates hooks, literature holders and shelves, making it easy to create a display that highlights multiple products and boosts cross-sells.
Retail clothing racks must be well organized and accessible to make it easy for customers to browse. The following clothing display examples are perfect for this:
Garment racks
Gondolas with end bays
Wall units with rails
Clothing racks should also make it easy for customers to visualize themselves wearing the garment, which is why mannequins and body forms make great retail fixtures for clothing.
Display units allow you to showcase a range of merchandise within a single, cohesive system. They can be as simple as promotional displays or as complex as bespoke wall cabinets, like these created by KSF Global for Mulberrys showroom.
Other examples of eye-catching display units include:
Nested
display tables
for encouraging interaction
Gondola units for up- and cross-selling merchandise
Pop-up shops
for creating experiential areas for customers
Revamping your store with creative displays is made easy with slatwall retail fixtures. These feature horizontal grooves that support a huge variety of accessories and customization.
Slatwall retail fixtures can be:
Pinwheels, which customers can rotate to view additional products
Four-sided towers, which increase product visibility
Freestanding units, which are slim and easy to move around
End-of-aisle displays, which provide more upselling opportunities
Slatwall shelving is particularly popular in retail stores because of its versatility. Being able to reconfigure your displays ensures your store always feels fresh and in-step with new seasons and latest trends.
Merchandise displays attract and entice consumers. In general, there are three types of merchandise displays you should be using:
Storefront window displays, for luring customers in from the high street
Showcase displays, for high-value or niche items
Found-space displays, for optimizing small, empty spaces
Merchandise displays can also be experiential. Incorporating seasonal trends into your displays is a popular way to do this as it makes your store feel more current.
You can also use store fittings to enhance your product displays and make your store immersive. If you own a small boutique, for example, soft lighting, breathable shelving units and seating areas will relax your customers and put them in the mood to buy.
Merchandise displays can include FSDUs, gondolas, bespoke shop fittings and more. Display plinths, for example, are an excellent way to draw attention to high-ticket items or even upsell products that dont move as well by elevating their presentation.
Window displays are the first taste people get of your store, so use this opportunity to show off your best stock, communicate your brand message and drive shoppers inside.
For Marylings new store, KSF Global created a window merchandise display that was aligned with the brands modern, minimalist aesthetic. Mannequins also presented complete outfits and encouraged customers to envision themselves wearing the garments.
Freestanding merchandise display stands are crucial when youre running a promotion. Like this one created by KSF Global for Dickies, FSDUs:
Highlight promotional products
Reinforce your branding
Work best in high-traffic areas
Encourage upsells
Retail furniture can be used strategically to strengthen your brand message, encourage customer interaction and boost sales.
Footwear stools are a great example. These can be branded pieces that invite customers to sit down and try shoes on. When a customer tries something on theyre more likely to buy it, so having furniture that facilitates the try-on tradition is key.
Other types of retail furniture to spruce up your space include:
Space fillers, like plants, for keeping your store looking full
Body forms, for presenting clothes, hosiery or accessories
Mirrors, for making your space feel airier
Unique decorations that deepen your brand message
Seating areas, for making your store feel more welcoming
Store fixture design is an integral element of developing a store concept. In this section, we cover planning a new development, choosing the right fixtures and managing the roll-out program successfully.
How to choose the right store fixtures
When planning a new store marketing project, pay close attention to the store fixtures you choose as these could make or break your retail success.
To find the right store fixture and drive success, you should consider five key areas:
How does the floor plan of your store inform product placement? The store fixtures you choose should complement your store layout.
Use your customer journey to inform store fixture placement. If your customers turn right on entrance, optimize this space with a promotional fixture.
Think about where your products will be most effective and where customers will expect them to be, before selecting store fixtures.
Your window display is your chance to make a strong first impression on customers. Choose store fixtures that communicate your brand, showcase your products attractively, and stand out on the high street.
When developing a new store concept, you need to coordinate and balance your branding needs with your commerce needs. This can get complex when you have several cooks in the kitchen vying for their own creative vision.
To keep your plan laser-focused and well-balanced between creative energy and successful retailing, follow these four steps:
Sketch a basic floor plan that addresses the most important aspects, e.g. customer journeys, store objectives and assortment strategies. This ensures all the fundamentals are in place from the get-go.
Use your sketch to identify the customer journey and decide where to place products, experiential areas, service areas and so on. You want to ensure your store concept is optimized for customer flow.
Identify the needs of your customers and work these into your development plan. Study other brands to examine how certain strategies work and create a shortlist of best practices for your store.
Flesh everything out by
writing a retail design brief
. This should clearly state your goals, previous marketing strategies and design specifications. This will be crucial to staying on budget and fulfilling your vision.
If youre starting a new retail design project and would like guidance on all the stages and considerations you will have to make, download our free retail design brief template.
How to manage the roll-out program of new store fixtures
While roll-out programs can be complicated, they dont have to be stressful. Follow these tips to ensure the success of your store fixture roll-out program and keep everything consistent, on-schedule and running smoothly.
, defining everything from goals to routing schedules. Ensure this is adaptable to accommodate any unexpected changes.
Ensure there is clear,
proactive communication across the entire supply chain. This keeps everyone on the same page and means success for every store location.
with proven processes, a portfolio of successful roll-out projects and an ability to anticipate and resolve challenges.
Make sure you
get documentation of all important informationto ensure project completion and store compliance.
How to control the costs of logistics and installation for new store fixtures
How to manage store consistency of franchising networks
Maintaining brand consistency across franchises is crucial to building a connection with your customers. Your local stores should breathe the same atmosphere as your larger stores, and even your online shop should evoke familiarity with your customers.
Ensure your franchisees are well briefed on your brands aesthetic and message. Providing training and ongoing guidance will help them feel supported and more connected with your story. You can also use software solutions to centralize all brand collateral.
How to find the right partners and maintain win-win relationships
When looking for a retail design partner who can bring your store concept to life, make sure to do your research so that you find the right partner for you. Heres what to look for:
An impressive portfolio that matches your vision
Specialists in your industry to ensure your needs are met
The ability to offer the majority, if not all of the services you require
Competitive, transparent pricing
A guarantee of the quality of their installations
KSF Global is a trusted retail design company and store fixtures manufacturer that provides a comprehensive range of adaptable and reliable retail solutions. To hear more about what we can do for you, contact us today.
Window Displays are perhaps the most important element of a stores overall visual merchandising scheme. They are the first point of contact between a brand and its customers and, as reported in the Journal of Retailing and Consumer Services, they often lead passers-by to decide whether to venture inside a store or not.
Used correctly, they are an invaluable tool for generating interest in a brand and its products and set the tone for the retail experience that will be provided inside. Retailers of all types must have eye-catching window displays in order to drive traffic into their stores. They generate excitement amongst shoppers and can even attract attention from influential media publications enabling them to go viral online!
This is not a case of one size fits all. There are many different types of window displays, and none of them is inherently superior to the others. The most effective window display depends on the store in question its sector, product offering, customer base, location, budget and so on. Retailers must think about the identity of their brand and the people they are trying to target before deciding on the best format for their window displays. Window displays generally fall into one of the categories listed below and each of these can be tailored according to a brands specific objectives and design preferences.
In open window displays, there are no walls or screens behind the display itself meaning shoppers can see directly through it and into the store beyond. The ambience and activity within a store are allowed to flow into the window area and create excitement and intrigue amongst those walking by. This type of display is particularly effective for retailers that offer in-store experiences and invest heavily in visual merchandising campaigns on the shop floor. A challenge presented by some open-back window displays is that of exposed fixings and wiring. Any untidiness cannot be concealed from view and, unless managed carefully, can leave displays appearing messy or unfinished.
Unlike open displays, closed window displays have solid walls or screens that separate the display from the rest of the store. These walls can be permanent, architectural features of the store or temporary installations for a specific promotion. This type of display is an excellent choice if a brand wants to draw attention directly and exclusively to the products on display without distracting customers with other merchandising systems inside the store. Closed windows also offer retailers extra space in which to display products as shelves can be installed onto the wall used or for installing graphic displays and signage.
Semi-closed window displays allow passers-by to see some elements of the store whilst concealing others. They utilise a partition wall that, by only rising to a certain height above floor level, mixes the structured display provided by closed windows with the inviting feel offered by open windows. Affordable and customisable semi-permanent screens can be created with free-standing TFS frames and graphics.
Elevated window displays can be open or closed, but are always located above ground level. This means that the products featured might be sitting on a plinth or within a shelving system. They are a popular choice amongst retailers of cosmetics and luxury items as these tend to be smaller and therefore easier to overlook. By elevating products to eye level and illuminating them with strategic lighting, retailers can make sure that they catch the attention of passers-by.
These are located at the corner of a store where two exterior walls meet at an angle. They mean that people can view products from two sides and enable retailers to create a sense of depth and visual drama within displays. Additionally, they are an opportunity for retailers to capture the attention of shoppers approaching from multiple directions something which can be aided by the use of spotlights, striking graphics and illuminated signage.
Island window displays require large amounts of space and so are only seen within department, flagship and anchor stores. They are used to prevent displays from being lost within huge open spaces by bringing our attention directly to a select range of products. Island displays are typically built using a series of shelves and float in the middle of open spaces, a unique feature that allows shoppers to walk around the entire display and see products from every angle.
Shadowbox window displays are normally smaller than other types of displays. They are box-shaped windows that sit in recesses within a storefront and are often used by jewellery and cosmetic retailers to draw attention to small, detailed products that would be lost if placed within larger displays. They help foster an intimate atmosphere as they are typically viewed by one person at a time.
Just as there any many different styles of shops in different locations and with different target markets, there are many different types of window displays. Each has its benefits and potential drawbacks, but each can be optimised using carefully considered visual merchandising techniques to maximise the number of passers-by it attracts.
Utilising high-quality lighting elements, illuminated signage and eye-catching graphics, window displays are one of the most effective ways of increasing footfall within a store.
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