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Logistics is a key part of the supply chain management processes. It deals with efficient and timely movement of goods between a consumer and a supplier. Moving goods from one location to another which may be half-way around the world.
According to Wikipedia, Inbound logistics moves unfinished goods, materials, parts from suppliers to manufacturing or assembly plants or retail stores. Outbound logistics moves the final product from the manufacturer to the consumer.
According to Statista, the US logistics industry will be $1.2 Trillion by . The trucking industry has the biggest share, at around $730Bn.
There is a constant focus on efficiency and timeliness in logistics. Forcing logistics players to innovate their processes. From having robots doing sorting in warehouse to using drones for delivery, the field is seeing a great deal of innovation. Logistics companies are also constantly simplifying and improving their processes.
The pandemic posed challenges to the industry disrupting the supply chain. Key challenges post pandemic are a shortage of labour and increasing fuel prices. Fluctuating demand and stress on capacity utilization are challenges too. A priority for the industry is reducing transportation costs by optimizing routes. Also, scheduling incoming orders to maximize capacity utilization are priorities.
Intelligent automation is helping logistics companies tap into newer value sources.
Intelligent automation refers to automating business processes using sophisticated software. Such as Robotic Process Automation (RPA), Computer Vision, Chat bots and artificial intelligence & machine learning. Depending on the needs of the specific use case, one or more of these software are used.
Top 5 intelligent logistics Automation use cases are -
Use case
#1
Automate response to logistics RFQs and Processing Orders
Speed to quote and ability to process and schedule orders can be big differentiators for logistics operators. Logistics operators have to respond to client requests fairly quickly. Having a bot respond to RFQs (Request for Quote) can make quotation process 24x7. This can help improve timely quotation, increasing chances of winning the RFQ.
Similarly, speed is key once a customer raises an order or a request for delivery. The request has to be entered into the logistics operators system to schedule delivery. Automation can help automate order entry and scheduling of delivery. Automated entry can improve customer experience.
Use Case
#2
Deliver a better Customer Service to logistics customers
Customer Service teams answer questions on delivery status, location of consignment and likely time of delivery. Responding to customer queries instantly needs ability to pull information from various sources. In most organizations, such information can be spread across a host of systems. Resulting in customer service not having upto the minute access to these information. Automation can help pull this information across systems quickly and update customers.
Intelligent automation can also help customer service agents become more productive. It can help automate their tasks by bridging gaps between disparate IT systems. Allowing customer service agents to focus on the conversation with the customer.
Use Case
#3
Pick best 3rd party transportation offer and Optimize Route & Fuel Cost
Link to Keefam
Intelligent automation can help better source capacity from 3rd party companies. Choosing the right transporter based on a wide variety of data points.
It can also save fuel cost by recommending right route. Balancing cost of taking the route based on time and money. It can help transporters improve capacity utilization. Analyzing and dynamically allocating orders to be transported on a particular route.
Use Case
#4
Optimize Logistics Command Center Operations
Command Center (CC) tracks vehicle movement and ensures that delivery target and operating SLAs are met. The command center team plans, reviews and approves fuelling requests. For cold chain operations, the CC team tracks temperature of the vehicle as well.
Intelligent automation can help create trips, track trips, flag route and temperature deviations. It can make the command center operations much more efficient.
Use Case
#5
Digitize logistics documents in transit
As consignments move across cities and countries, a variety of documents move with it. For example, bill of lading like Air Way Bill (AWB). A delivery note or a receipt may also be needed. Computer vision can help automate and digitize handling these documents. Cutting down collection time by allowing invoices to be raised immediately upon delivery.
Logistics companies can increase revenues and improve P&L using intelligent automation
In summary, Logistics companies can address skill shortages by augmenting manual labour with digital labour. They can increase commercial effectiveness using an automated RFQ process. They can improve route planning and optimize costs of operations. They can digitize and simplify document handling processes. All using the power of intelligent automation.
At Senzcraft, we are working with logistics companies for all of these use cases. We are using our products wrkMate, for digital labour and DoquMate, for document processing use cases. Helping logistics companies improve their P&L and increase revenues.
Genex Logistics
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Apr 26,
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If youre in the business of shipping goods, then youve likely heard the term smart logistics being thrown around. But what exactly is smart logistics, and how can it benefit your company? In this article, well answer these questions and more as we dive into intelligent logistics.
A Photo of Smart Logistics: Solutions & ExamplesLogistics is the process of planning, implementing, and controlling the movement of goods from one place to another. This involves everything from transportation to storage to inventory management. Smart logistics takes this process to the next level by incorporating advanced technology and data analytics to optimise the supply chain.
Intelligent logistics is becoming increasingly popular as companies look for ways to streamline operations, reduce costs, and improve customer satisfaction. The global smart logistics market is expected to reach $54.6 billion by , according to a report by MarketsandMarkets.
So, what are some examples of intelligent logistics solutions, and how can they benefit your business? Lets take a closer look.
Smart logistics involves using technology and data analytics to optimise the supply chain. This can include:
Intelligent logistics solutions can help companies reduce costs, improve efficiency, and enhance customer experience.
Implementing smart logistics solutions can bring a range of benefits to your business, including:
While smart logistics solutions offer many benefits, implementing them can also present some challenges. Some common challenges include:
Despite these challenges, many companies find that intelligent logistics solutions benefits outweigh the risks.
Lets take a look at some real-world examples of companies that have implemented intelligent logistics solutions:
Intelligent logistics is the future of supply chain management, and companies embracing this technology will likely see significant benefits. By leveraging real-time tracking, predictive analytics, and automation, companies can reduce costs, improve efficiency, and enhance the customer experience. While implementing smart logistics solutions can present some challenges, the rewards are worth the investment.
So, to optimise your supply chain and stay ahead of the competition, consider implementing smart logistics solutions today.
Smart logistics can help various industries, including retail, healthcare, manufacturing, and transportation.
The cost of intelligent logistics solutions varies depending on the size and complexity of your operations. However, many companies find that the cost savings and efficiency gains outweigh the initial investment.
Smart logistics systems can use various data, including real-time location and condition data, historical shipping data, inventory data, and customer data.
Intelligent logistics systems use advanced security measures, including encryption and blockchain technology, to ensure that data is secure and transparent.
The ROI of intelligent logistics solutions varies depending on the size and complexity of your operations. However, many companies see significant cost savings and efficiency gains within the first year of implementation.
If you are looking for more details, kindly visit Intelligent Logistics Equipment Company.