Top 5 intelligent logistics automation use cases

02 Sep.,2024

 

Top 5 intelligent logistics automation use cases


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Logistics is a key part of the supply chain management processes. It deals with efficient and timely movement of goods between a consumer and a supplier. Moving goods from one location to another which may be half-way around the world.


According to Wikipedia, Inbound logistics moves unfinished goods, materials, parts from suppliers to manufacturing or assembly plants or retail stores. Outbound logistics moves the final product from the manufacturer to the consumer.


According to Statista, the US logistics industry will be $1.2 Trillion by . The trucking industry has the biggest share, at around $730Bn.


There is a constant focus on efficiency and timeliness in logistics. Forcing logistics players to innovate their processes. From having robots doing sorting in warehouse to using drones for delivery, the field is seeing a great deal of innovation. Logistics companies are also constantly simplifying and improving their processes.


The pandemic posed challenges to the industry disrupting the supply chain. Key challenges post pandemic are a shortage of labour and increasing fuel prices. Fluctuating demand and stress on capacity utilization are challenges too. A priority for the industry is reducing transportation costs by optimizing routes. Also, scheduling incoming orders to maximize capacity utilization are priorities.


Intelligent automation is helping logistics companies tap into newer value sources.


Intelligent automation refers to automating business processes using sophisticated software. Such as Robotic Process Automation (RPA), Computer Vision, Chat bots and artificial intelligence & machine learning. Depending on the needs of the specific use case, one or more of these software are used.


Top 5 intelligent logistics Automation use cases are -



Use case

#1

Automate response to logistics RFQs and Processing Orders



Speed to quote and ability to process and schedule orders can be big differentiators for logistics operators. Logistics operators have to respond to client requests fairly quickly. Having a bot respond to RFQs (Request for Quote) can make quotation process 24x7. This can help improve timely quotation, increasing chances of winning the RFQ.


Similarly, speed is key once a customer raises an order or a request for delivery. The request has to be entered into the logistics operators system to schedule delivery. Automation can help automate order entry and scheduling of delivery. Automated entry can improve customer experience.



Use Case

#2

Deliver a better Customer Service to logistics customers



Customer Service teams answer questions on delivery status, location of consignment and likely time of delivery. Responding to customer queries instantly needs ability to pull information from various sources. In most organizations, such information can be spread across a host of systems. Resulting in customer service not having upto the minute access to these information. Automation can help pull this information across systems quickly and update customers.


Intelligent automation can also help customer service agents become more productive. It can help automate their tasks by bridging gaps between disparate IT systems. Allowing customer service agents to focus on the conversation with the customer.


Use Case

#3

Pick best 3rd party transportation offer and Optimize Route & Fuel Cost


Link to Keefam

Intelligent automation can help better source capacity from 3rd party companies. Choosing the right transporter based on a wide variety of data points.


It can also save fuel cost by recommending right route. Balancing cost of taking the route based on time and money. It can help transporters improve capacity utilization. Analyzing and dynamically allocating orders to be transported on a particular route.


Use Case

#4

Optimize Logistics Command Center Operations


Command Center (CC) tracks vehicle movement and ensures that delivery target and operating SLAs are met. The command center team plans, reviews and approves fuelling requests. For cold chain operations, the CC team tracks temperature of the vehicle as well.


Intelligent automation can help create trips, track trips, flag route and temperature deviations. It can make the command center operations much more efficient.


Use Case

#5

Digitize logistics documents in transit


As consignments move across cities and countries, a variety of documents move with it. For example, bill of lading like Air Way Bill (AWB). A delivery note or a receipt may also be needed. Computer vision can help automate and digitize handling these documents. Cutting down collection time by allowing invoices to be raised immediately upon delivery.


Logistics companies can increase revenues and improve P&L using intelligent automation


In summary, Logistics companies can address skill shortages by augmenting manual labour with digital labour. They can increase commercial effectiveness using an automated RFQ process. They can improve route planning and optimize costs of operations. They can digitize and simplify document handling processes. All using the power of intelligent automation.



At Senzcraft, we are working with logistics companies for all of these use cases. We are using our products wrkMate, for digital labour and DoquMate, for document processing use cases. Helping logistics companies improve their P&L and increase revenues.





What is Smart Logistics? Solutions & Examples

What is Smart Logistics? Solutions & Examples: A Comprehensive Guide

Genex Logistics

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5 min read

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Apr 26,

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If you&#;re in the business of shipping goods, then you&#;ve likely heard the term &#;smart logistics&#; being thrown around. But what exactly is smart logistics, and how can it benefit your company? In this article, we&#;ll answer these questions and more as we dive into intelligent logistics.

A Photo of Smart Logistics: Solutions & Examples

Introduction

Logistics is the process of planning, implementing, and controlling the movement of goods from one place to another. This involves everything from transportation to storage to inventory management. Smart logistics takes this process to the next level by incorporating advanced technology and data analytics to optimise the supply chain.

Intelligent logistics is becoming increasingly popular as companies look for ways to streamline operations, reduce costs, and improve customer satisfaction. The global smart logistics market is expected to reach $54.6 billion by , according to a report by MarketsandMarkets.

So, what are some examples of intelligent logistics solutions, and how can they benefit your business? Let&#;s take a closer look.

What is Smart Logistics? Solutions & Examples

Smart logistics involves using technology and data analytics to optimise the supply chain. This can include:

  • Real-time tracking: Using sensors and GPS technology, intelligent logistics systems can track the location and condition of goods in real-time. This allows companies to identify any issues or delays and take corrective action quickly.
  • Predictive analytics: By analysing data from past shipments, innovative logistics systems can predict future demand and optimise routes and schedules to ensure that goods are delivered on time.
  • Automated inventory management: Smart logistics systems can use sensors and RFID tags to automatically track inventory levels and alert warehouse managers when supplies are running low.
  • Robotics and automation: Automated robots can be used to move goods within warehouses, reducing the need for manual labor and increasing efficiency.
  • Blockchain technology: Blockchain technology can create a secure and transparent supply chain, reducing the risk of fraud and ensuring that goods are delivered to the right place at the right time.

Intelligent logistics solutions can help companies reduce costs, improve efficiency, and enhance customer experience.

Benefits of Smart Logistics

Implementing smart logistics solutions can bring a range of benefits to your business, including:

  • Reduced costs: By optimising routes and schedules and automating manual processes, companies can save money on transportation, labour, and storage costs.
  • Improved efficiency: Smart logistics systems can help companies streamline operations, reduce errors, and increase productivity.
  • Enhanced customer experience: Companies can improve customer satisfaction and loyalty by providing real-time tracking and delivery updates.
  • Increased visibility: Smart logistics systems provide real-time visibility into the entire supply chain, allowing companies to identify issues and take corrective action quickly.
Challenges of Implementing Smart Logistics Solutions

Challenges of Implementing Smart Logistics Solutions

While smart logistics solutions offer many benefits, implementing them can also present some challenges. Some common challenges include:

  • Data integration: Smart logistics systems rely on data from various sources, and integrating this data can be a complex process.
  • Resistance to change: Implementing new technology and processes can be met with resistance from employees who are used to working in a certain way.
  • Cost: Implementing innovative 4PL logistics solutions can require a significant upfront investment, which can be a barrier for some companies.
  • Cybersecurity risks: As with any technology, intelligent logistics systems are vulnerable to cyber-attacks and data breaches.
  • Lack of expertise: Implementing innovative logistics solutions requires specialised knowledge and expertise, which may be available in various ways.

Despite these challenges, many companies find that intelligent logistics solutions&#; benefits outweigh the risks.

Examples of Smart Logistics in Action

Let&#;s take a look at some real-world examples of companies that have implemented intelligent logistics solutions:

  1. Amazon: Amazon is known for its advanced logistics capabilities, including everything from real-time tracking to robotics and automation. By leveraging data and technology, Amazon has been able to provide fast, reliable delivery to customers around the world.
  2. UPS: UPS has invested heavily in intelligent logistics solutions, including a new system that uses artificial intelligence to optimise package delivery routes. This has allowed UPS to reduce delivery times and increase efficiency.
  3. Maersk: Maersk, the world&#;s largest container shipping company, has implemented blockchain technology to create a secure and transparent supply chain. Using blockchain, Maersk has been able to reduce the risk of fraud and ensure that goods are delivered to the right place at the right time.
  4. Walmart: Walmart has implemented intelligent logistics solutions to improve its inventory management and reduce costs. By using sensors and data analytics, Walmart has optimised its supply chain and reduced waste.
  5. Genex Logistics: Genex Logistics is a leading 3PL Company in India with a focus on cutting-edge Logistics Solutions in Contract Logistics, 3PL, Freight Forwarding, Shipping, Project Logistics, and Transportation. We help you drive business growth through our innovative Logistics solutions and new-age technologies.
  6. Warehousity: Warehousity is a new age, Tech-enabled On-Demand Fulfilment & Flexible Warehousing platform, co-creating a network of functional warehouses & 3PL operations nationwide.

Conclusion

Intelligent logistics is the future of supply chain management, and companies embracing this technology will likely see significant benefits. By leveraging real-time tracking, predictive analytics, and automation, companies can reduce costs, improve efficiency, and enhance the customer experience. While implementing smart logistics solutions can present some challenges, the rewards are worth the investment.

So, to optimise your supply chain and stay ahead of the competition, consider implementing smart logistics solutions today.

FAQs

What industries can benefit from intelligent logistics solutions?

Smart logistics can help various industries, including retail, healthcare, manufacturing, and transportation.

How much do intelligent logistics solutions cost?

The cost of intelligent logistics solutions varies depending on the size and complexity of your operations. However, many companies find that the cost savings and efficiency gains outweigh the initial investment.

What kind of data is used in intelligent logistics systems?

Smart logistics systems can use various data, including real-time location and condition data, historical shipping data, inventory data, and customer data.

Are innovative logistics systems secure?

Intelligent logistics systems use advanced security measures, including encryption and blockchain technology, to ensure that data is secure and transparent.

What kind of ROI can companies expect from implementing innovative logistics solutions?

The ROI of intelligent logistics solutions varies depending on the size and complexity of your operations. However, many companies see significant cost savings and efficiency gains within the first year of implementation.

If you are looking for more details, kindly visit Intelligent Logistics Equipment Company.